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Open y91i with clear privacy terms

Our Privacy Policy explains what account data we collect, why we need it, how we protect it, and how you can ask us to change or delete it.

Account data useUPI privacy contextCookie choicesDeletion requests
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y91i Open y91i with clear privacy terms
CONTACT PATHS

Check privacy help before you share

Privacy questions should reach the right team quickly, so we separate account help from data requests.

Privacy email Write to [email protected] for access, correction, deletion, or cookie questions.
Account support Use account support when a privacy issue is tied to login, verification, or wallet…
Payment privacy For UPI, Paytm, PhonePe, or Google Pay references, share only the transaction ID, date…
DATA HANDLING

Browse how we protect your records

We treat privacy as a daily operating task, not a one-time legal page. Account access, cookies, payment traces, live chat messages, and device signals are handled with defined…

Data we collect

We collect account details, contact data, login events, device signals, cookie choices, payment references, and support messages.

Why we use it

Your data helps us create the account, keep access secure, process wallet requests, answer privacy tickets, detect suspicious activity, and…

Cookie controls

Cookies remember language, login state, security checks, and page performance.

Account security

We use access controls, activity logs, and verification steps for privacy requests.

Retention approach

We keep records while your account is active and for periods needed for disputes, audits, fraud checks, tax, or legal…

Request changes

You can ask us to correct contact details, receive a copy of account data, withdraw certain communication choices, or delete…

See answers before sharing data

These answers cover common privacy points for your account, wallet records, cookies, and support chats. They are written to help you decide what to share and how to raise a request. If you need action on your own record, use the contact paths and include only the details needed to identify the account.

We collect the details needed to create and manage your account, such as name, contact details, login activity, device signals, payment references, cookie choices, and support messages linked to your privacy or account request.

UPI, Paytm, PhonePe, and Google Pay references help us match wallet activity to your account, check disputes, and trace failed requests. We do not need your wallet password, bank login, or payment app PIN.

Yes. Send a request to [email protected] with the email or mobile number linked to your account. We may verify your identity before sharing records, so your data is not released to the wrong person.

Contact support with the detail that needs correction and the account identifier connected to it. For safety, we may ask for a small identity check before changing phone numbers, email addresses, or payment-linked records.

We keep account and payment records while needed for access, support, disputes, fraud checks, audits, and legal duties. When those reasons end, we delete, mask, or separate records from direct account identity.

You can ask us to delete account data where the law allows it. Some records may be retained for disputes, security checks, audit needs, or legal duties, and we will explain any limit that applies.

For cookie questions, email [email protected] or adjust your browser settings. Blocking cookies may affect login state, security checks, and saved preferences, so some account pages may ask you to sign in again.

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