Reference

Open y91i Legal Terms Before Your Account

Our legal page brings account terms, privacy handling, cookie choices, wallet record rules and support routes into one clear place for India.

India legal termsUPI wallet recordsPrivacy choicesCookie controls
y91i Open y91i Legal Terms Before Your Account
CONTACT ROUTES

Check Legal Contact Paths For Your Account

Legal questions need a clear route, not a generic chat loop. Use the channel that matches your request so we can match it with your account…

Legal email Write to [email protected] for questions about terms, privacy rights, cookies, account closure, record retention…
Account support Use live chat from your logged-in account when the legal issue is tied to…
Document requests If we ask for identity or payment proof, upload it only through the account…
DATA DUTY

Browse How We Handle Legal Records

We keep legal handling practical: collect what is needed, use it for stated account purposes, restrict staff access and remove records when the retention need ends.

Account data

We collect account details such as mobile number, email, device signals and login events so we can maintain access records…

Wallet records

UPI, Paytm, PhonePe and Google Pay references may be stored with timestamps, amounts, status labels and support comments.

Cookie use

Cookies and similar tools keep your session active, remember basic preferences and flag unusual sign-in patterns.

Security checks

When sign-in behaviour changes, we may ask for OTP confirmation, document proof or payment ownership checks.

Retention timing

We keep records for as long as needed for account service, legal duties, fraud checks, tax handling, dispute review or…

Change requests

You can ask us to correct account details, update contact fields or close access.

Ask About Legal Rights And Access

This FAQ answers common legal questions about account access, personal data, cookies, payment records and contact routes. It is written for your account with us in India and should be read with the terms shown inside the account area. If your question involves local eligibility, remember that access depends on local law and is available where local law permits.

The account terms, privacy terms, cookie wording and wallet rules apply together. By opening an account, you agree that eligibility, access and withdrawals may be checked under local law and our account security process.

We use your data to create and maintain your account, verify ownership, process wallet activity, answer support cases, prevent misuse and meet law-based duties. We do not sell your account data as a product.

Yes. Send the correction request from your registered email or logged-in account. We may ask for proof before changing mobile number, name, payment references or other details tied to withdrawals and security checks.

UPI, Paytm, PhonePe and Google Pay references help us match wallet activity, review disputes and confirm withdrawal routing. These records are retained only while needed for service, legal duties or unresolved account matters.

If local law does not permit access from your location, we may restrict account use, certain games, wallet actions or account opening. Availability depends on local law and is provided only where local law permits.

You can adjust cookies through your browser and, where available, through account settings. Required cookies support sign-in, fraud checks and session safety, so turning them off may affect access to account functions.

For privacy, terms, retention or correction requests, email [email protected] with your registered contact details. For wallet-linked legal questions, start in logged-in chat so the team can attach records to your case.